Role purpose
To assist in providing refreshments in WRVS cafés and tea bars.
Key objectives
- Prepare the kitchen and/or sales counter prior to opening.
- Ensure stock is rotated and ‘sell/use by’ dates are adhered to.
- Inform project manager of low stocks, faulty equipment and any daily problems.
- Serve refreshments to customers. This may include heating some foods, although most items will be pre-packed.
- Take customer payments, operation of till and daily cash reconciliations and clear tables.
- Ensure project displays a professional image and complies with health & safety and food hygiene regulations.
- Wear clothing as directed and provided by project managers.
- Ensure the project is clean and secure on closing.
- Carry out any other duties as directed by your line manager in-line with this role.
Key skills required
- Organisational skills.
- Friendly and welcoming personality.
- Ability to work in a busy environment.
- Team working.
Overview
Working closely with the project manager, volunteering hours can be flexible according to opening times and your availability but volunteers normally work a three or four hour shift. Many of our cafés and tea bars may be open seven days a week from 8am until 8pm and offer volunteering opportunities during weekends and evenings as well as during normal working hours Monday to Friday.
Training will be provided in respect of health & safety, food hygiene, operation of till and cash reconciliation and you will be reimbursed of out of pocket expenses.